Taylor Diesel Ltd in Hamilton, ON

Reviews about Taylor Diesel Ltd

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  2020-01-05, by John Daniel Suk
  Very disappointed in the service I received from this shop. Booked an appointment for an etest for my diesel truck for 8 am. The women at the front desk was friendly and helpful. After dealing with her I had to deal with a man named John who I think was the owner. He was miserable with me right from the start. They made me wait there close to an hour before coming back and telling me my truck failed the etest. I thought the guy was joking. My truck has passed the last 6 etests in 3 different shops. They charged me 65 dollars for what they did. When I asked him where I need to go from here to get my truck passed he responded with "I don't know you know that that truck smokes" (which I have only noticed when I start it first thing on a cold morning) "you have to leave it here and we have to figure out what is wrong with it" I told him that I was not happy with the service that I received and that he had been miserable with me since I got there. He told me that I was the one who is miserable. So I paid my bill and kept driving to the shop in St Catharines where I went a couple years ago who my mechanic recommended. Little bit farther drive from my place. I was in and out in 30 minutes and the truck "magically" passed. I would never go back to Taylor Diesel and I hope this helps someone else who might want there vehicle etested. This John guy at Taylor Diesel needs to change his attitude. Not a pleasant person to deal with.